I AM THE KEY

Menu

Privacy Policy

Privacy Policy

I Am The Key – Privacy Policy

This Privacy Policy explains how ROCA PRO ARTIST SRL (“I Am The Key,” “we,” “our,” or “us”) collects, uses, and protects your personal information when you visit our website, purchase our products, or subscribe to our newsletter.

We respect your privacy and are committed to protecting it in compliance with the General Data Protection Regulation (GDPR) and Romanian data protection laws.

1. Who We Are

The data controller responsible for your personal information is:

ROCA PRO ARTIST SRL
Registered Address: VOINESTI NR 12
Email: info@iamthekey.tv

2. Why We Collect Personal Information

We collect personal information to:

  • Provide you with access to our books, workbooks, journals, meditations, and related products.

  • Process and deliver your orders.

  • Send newsletters, updates, and offers (only if you have given your consent).

  • Respond to your inquiries and provide customer support.

  • Improve your experience on our website and ensure relevant content.

3. What Information We Collect

  • Newsletter sign-up: Name and email address.

  • Contact form: Name, email, and your message.

  • Purchases: Name, email, shipping address, and order details (payments are processed securely by our e-commerce/payment providers; we do not store payment card details).

  • Technical information: IP address, browser type, device info, and browsing data via cookies (see Section 6).

4. How We Use Your Information

We may use your personal information to:

  • Send you newsletters and updates (with your consent).

  • Process and fulfill orders placed in our online store.

  • Respond to your questions or requests.

  • Analyze website performance and improve user experience.

We will never sell or rent your personal information to third parties.

5. Legal Basis for Processing (GDPR – EU/EEA Users)

We process your personal data based on:

  • Consent – for sending newsletters and marketing communications.

  • Contractual necessity – to process and deliver product orders.

  • Legitimate interest – for website analytics, customer service, and security.

You can withdraw consent at any time by clicking “unsubscribe” in emails or by contacting us.

6. Cookies and Tracking Technologies

Our website uses cookies to:

  • Remember your preferences.

  • Analyze website traffic and usage.

  • Improve your shopping experience.

You can disable cookies in your browser settings, but some features of the site may not work properly.

7. Disclosure of Your Information

We only share your information with:

  • Service Providers (e.g., Shopify, payment processors, and shipping companies) to process orders.

  • Legal authorities when required by law.

We do not share your personal data with third parties for marketing purposes.

8. Data Security

We use reasonable technical and organizational measures to safeguard your personal information against loss, misuse, or unauthorized access. However, no online system can be guaranteed 100% secure.

9. Data Retention

We retain your personal information only as long as necessary for the purposes described in this Policy or as required by law.

10. Your Rights (GDPR)

If you are located in the EU/EEA, you have the right to:

  • Access the personal data we hold about you.

  • Request correction or deletion of your data.

  • Restrict or object to processing.

  • Request data portability.

  • Withdraw your consent at any time.

To exercise your rights, please contact us at info@iamthekey.tv.

You also have the right to lodge a complaint with the Romanian Supervisory Authority:

Autoritatea Națională de Supraveghere a Prelucrării Datelor cu Caracter Personal (ANSPDCP)
B-dul G-ral. Gheorghe Magheru 28-30, Sector 1, București
Website: https://www.dataprotection.ro

11. Children’s Privacy

Our website and products are intended for adults. We do not knowingly collect data from children under 16. If we learn we have collected such data, it will be deleted immediately.

12. International Data Transfers

Your data may be processed outside the EEA (for example, by Shopify or payment providers). In such cases, we ensure that adequate safeguards (such as Standard Contractual Clauses) are applied to protect your data.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the “Last Updated” date. Continued use of our website after updates indicates your acceptance.

14. Contact Us

If you have questions about this Privacy Policy or your personal data, please contact us at:

📧 info@iamthekey.tv

Last Updated: October 1st, 2025.